Like most businesses we are challenged with deciding what Technology we need to improve our operations. The biggest benefit we have received since hiring LLB has been the ongoing consulting, planning, and budgeting that has been integrated into our business… …When we do have an issue or question, we expect a quick response from LLB Help Desk to address our needs.
Anh Nguyen, CPA
Shearon Environmental Design, Inc.
The support we receive from The LLB Group keeps us loyal. Over the years they have continually provided us with professional, personalized, high-quality service.
Director of Information Technology
What I like about the LLB Group is when I call, my IT issues are handled immediately. In most cases, I have a call back from a qualified IT technician within 30 minutes and the problem is resolved on the spot remotely, or my ticket is escalated and I can follow it online.
We are coming up on our one year anniversary since we moved to the LLB Group for IT support. It has certainly been a breath of fresh air. LLB is now our one-stop shop or Quarterback for everything technology related, including working as my liaison with our other vendors…. … I also wanted to mention that a lot of the IT responsibility and questions that were fielded by me, are no longer. Since your onboarding meeting, all of my employees know exactly how to receive IT support. I am no longer the de facto IT person. Having the ability for my team to contact LLB directly, anytime, has allowed me the time needed to focus on growing our business.
As we've grown, The LLB Group has ramped up their services to accommodate us. They are an amazing group and a real partner in our business